Our Customer Care Promise
Fireplace Warehouse prides itself on making customer service top priority.
Our friendly sales team offer knowledgeable and attentive service on the wide range of gas and electric fires and fireplaces. Their no-pressure approach means customers can stroll round at their leisure and ask for information when they want it. In addition, their relaxed and personal touch allows customers to make a really informed choice before they buy.
The Fireplace Factory
We have our own on-site factory where we can create your perfect fireplace.
Because we are passionate about fires, we wanted to have total control over how we can give you, the customer, the total product of fire and surround.
We have our own on-site factory where our experienced craftsmen can create your perfect fireplace from a wide range of materials, whether it is marble, wood, or limestone.
Bespoke Design Service
A total design service that can help you create individuality.
Once you have chosen a fire from our vast range, our skilled craftsmen can design and fit your fire surround, making the centrepiece of your living room the envy of your friends.
We can give you total professional advice on how best to enhance your choice of fire with fantastic fireplace surrounds in a number of different materials such as marble, limestone, cast iron or wood.
By using our bespoke design service you can truly create that unique look.